Frequently Asked Questions
Everything you need to know about your Quatro Gymnastics gear and orders.
How do I determine the correct size for a gymnastics leotard?
To find the perfect fit, we recommend using our detailed size guide which uses torso girth, chest, and waist measurements. If your gymnast is between sizes, we suggest sizing up for growth room and comfort.
How should I care for my Quatro leotards and apparel?
To preserve the life of the fabric and crystals, hand wash your garments in cold water using a mild detergent. Avoid fabric softeners, do not soak, and always hang to dry away from direct sunlight.
What is your return policy for gymnastics gear?
We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that custom-made club kits and personalized items are final sale and cannot be returned.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. For custom or backordered items, please allow up to 14 business days for production before your order is dispatched.
Do you offer group discounts for gymnastics clubs or teams?
Yes, we provide special pricing and bespoke design services for clubs and teams. Please contact our dedicated club sales team via our 'Team Orders' page for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer 'Buy Now, Pay Later' options through Klarna for eligible orders.